Customer emails

In this article, we will explore the emails available in Lily. A list of all emails that are received by shop customers for certain actions can be found in the admin - Emails section

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Emails are divided into two categories: Points, Referral Program:

• ‍Earning points - Sent to users who have performed one of the actions and earned points.
• ‍Redeem a reward - Sent to the users who exchanged their points for the available discount.

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To enable or disable an email, go to Customer emails -> select an email and click on the toggle next to the title:

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You can adjust the Subject, Title, Body, and Button text here:

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You can also send a test email to see how it looks:

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That’s it! Hope it was helpful.